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Better enforcement, improved information, a simplified complaints procedure and easier access to multiple modes of transport are demanded. -
Parliament is urging the Member States to commit more efforts and political attention to solving citizens' and businesses' cross-border problems.
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As the holidays approach, MEPs are considering the creation of a one stop shop to strengthen passenger rights. But it won't be for this summer.
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European Ombudsman handles over 20,000 citizen complaints, MEPs condemn new sentence for Turkish MP, and a Spanish Hollywood star promotes documentary at EP.
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Complaints forums show otherwise but online shoppers can look forward to greater protection in two years time following a vote on consumer rights.
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Portugal disagrees with the agencies that have slashed its credit rating. Enter EuroparlTV's video competition for a chance to win one of three great prizes.
